I’d like to welcome to the blog: guest author Andy Piotrowksi. Andy is one of our instructors, and has more than 30 years of experience in leading operational and cultural change initiatives within large North American companies. He is a Lean Master, focused on applying Lean principles and tools.
Applying Belbin Team Role Theory to managing work assignments
by Andy Piotrowski, Senior Consultant, 3Circle Partners
A question frequently posed by people who are exposed to Belbin Team Role Theory is “How can we apply these concepts to our day-to-day work?”
This question really gets to the heart of Dr. Meredith Belbin’s contribution to play to our strengths and manage our weaknesses – both individually and collectively.
With many of our clients engaged in project-driven Continuous Improvements programs, below are some examples of how we can use Team Role concepts in making decisions on work assignments.
1) Key Stages of a Project:
In chapter 9 of his book “Team Roles at Work”, Dr. Belbin outlines his thoughts on how different team roles may be required at different stages of a multi-stage project. He identifies 6 critical stages, each of which has to be successfully accomplished if a heavy investment of resources is to yield a proper financial return.
2) Assigning Action items:
Once you have defined what work needs to be done and how best to do the work, the remaining question is “who does the work?”
For example, if the task is to approach customers to gather information on their expectations or experiences, the outgoing, enthusiastic Resource Investigator (RI) is a good choice. There may also be more complex situations where we may wish to assign more than one individual to an action item where a variety of skills could be required.
E.g. When selecting the best person to:
Create a detailed project plan or flow chart — assign an Implementer (IMP).
Proofread the plan or chart — Use a Completer Finisher (CF) .
3) Instructor Assignments:
It is a common practice within Continuous Improvement programs to deliver technical training, typically with two or more instructors. When choosing pairs or teams of instructors, it is prudent to select two individuals with complementary Belbin skills. It is helpful if the instructors do a Belbin Team Map and establish groundrules for how they will work together.
4) Coaching assignments:
An individual may benefit by being assigned a coach with complementary Belbin skills. For example a very detailed Specialist/Completer Finisher (SP+CF) may value the broader perspective of a Co-ordinator/Monitor Evaluator (CO+ME) coach.
I’d be very interested to hear other thoughts on this topic in the comments section below. How do you use Belbin in your organization to assign work?
In my next post, I will explore other aspects of managing work assignments.
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About the Author
Andy contributes to 3Circle Partners more than 30 years of experience in leading operational and cultural change initiatives within large North American companies. He is a Lean Master, focused on applying Lean principles and tools to the 3Circle Partners methodology.More Content by Andy Piotrowski